Yes, this is an entry level position but don’t under-estimate the skills you’ll need to be the best in the business for this role. A Service Advisor learns a mix of automotive knowledge and customer service skills. It’s also a great role if you want to become a Service Manager.
You’ll be working in a fast-paced, dynamic role on the frontline so you’ll become proficient in problem-solving and communicating under pressure. Ingham Service Advisors are well equipped to advance to any other part of the business because of their detailed knowledge of vehicle parts and servicing requirements.
National Certificate in Business (First Line Management)
4 x 2-Day Workshops
WHO THIS COURSE IS FOR
If you’re passionate about vehicles and customer service, or want to work your way up the automotive ladder, then a Service Advisor role is ideal to get experience quickly.
You’ll need to be a multi-tasker extraordinaire and bring a friendly, positive attitude to work every day.
WHAT YOU'LL LEARN
A combination of workplace learning, off-job training and self-motivated study:
- Organisational skills.
- Team relationship skills.
- Team development skills.
- Performance management.